Urgent Medical Case Care in Jackson, TN
Volunteer Family Medicine & Urgent Care in Jackson, TN handles urgent medical cases for patients throughout Madison County and the surrounding area. When something hurts or feels wrong and it cannot wait for a scheduled appointment, Volunteer Family Medicine & Urgent Care provides the urgent medical case evaluation and treatment residents of Jackson, TN, need without the long wait and high cost of an emergency room. Walk-in patients are welcome, and same-day appointments are available daily so you can get care on your schedule. Call the clinic at
(731) 300-7155 to speak with the team or simply walk in.
What Urgent Care Services Does Volunteer Family Medicine Offer in Jackson, TN?
Volunteer Family Medicine & Urgent Care treats a wide range of non-emergency conditions for patients of all ages. Our clinic is staffed by an experienced physician and nurse practitioner who evaluate your symptoms and create a treatment plan, all under one roof. This is what sets us apart as a local urgent care center serving Madison County, TN.
Conditions we commonly treat include:
▸ Colds, flu, and upper respiratory infections.
▸ Sore throat and strep throat.
▸ Ear infections and ear pain.
▸ Urinary tract infections.
▸ Sinus infections.
▸ Nausea, vomiting, and stomach illness.
▸ Minor cuts, lacerations, and wounds.
▸ Sprains, strains, and minor fractures.
▸ Rashes and skin irritations.
▸ Minor burns.
▸ Sports and work physicals.
On-Site Diagnostics: Lab Work and Testing
We offer in-house laboratory testing so results can guide your care during the same visit. When additional testing is needed, samples can be sent to a nearby reference laboratory. This means patients from neighborhoods like Westwood Gardens, Hicksville, and the Lawrence area avoid multiple trips across Jackson for answers.
Urgent Care vs. Emergency Room vs. Primary Care
Urgent care services are the right fit when your condition needs prompt attention but is not life-threatening. An emergency room is the right choice for chest pain, difficulty breathing, stroke symptoms, or serious trauma. Primary care is best for ongoing and chronic health management. At Volunteer Family Medicine & Urgent Care, we bridge both worlds. Because we are also a comprehensive primary care practice, we can provide follow-up care when your urgent visit reveals something that needs ongoing attention. If you do not have a regular doctor, we welcome you into our practice as well.
Do You Accept Walk-In Patients?
Do You Accept Walk-In Patients?
Yes, walk-ins are always welcome. Volunteer Family Medicine & Urgent Care uses open access scheduling. Walk in without an appointment, book a same-day visit, or schedule ahead, whatever works best for you. Families across Jackson, TN, including those commuting along I-40 and US-70 through East Jackson, can count on being seen the day they need care. Call (731) 300-7155 to confirm current availability.
Hours and Location
The clinic is open Monday through Friday, 8:30 AM to 4:30 PM. The clinic is located at 110 E Forest Ave, Jackson, TN, 38301, just minutes from downtown Jackson and nearby Madison County communities. Find us and read patient reviews on
Volunteer Family Medicine & Urgent Care.
How to Get Seen Quickly
Getting care is straightforward. Here is how a typical visit works:
- Call (731) 300-7155 or walk in during clinic hours.
- Check in at the front desk and complete your registration.
- A medical provider evaluates your symptoms and orders any needed testing.
- Receive your diagnosis, treatment plan, and any prescriptions.
- Follow up with our team if your condition requires ongoing care.
Insurance Accepted
We accept a broad range of insurance plans, including Tennessee Medicaid, United Healthcare commercial plans, Medicare plans, and TennCare plans. We also welcome self-pay patients. Visit our insurance page for the full list or call us to verify your coverage before your visit.
Frequently Asked Questions
What Conditions Can Urgent Care Treat in Jackson, TN?
Urgent care services can treat many non-life-threatening conditions, including infections, flu, minor injuries, and rashes. If your condition cannot wait for an appointment, urgent care is the right choice.
Is There a Local Urgent Care Center Near Downtown Jackson?
Yes. Volunteer Family Medicine & Urgent Care is a local urgent care center near downtown Jackson in Madison County, TN. Patients from nearby communities can reach us quickly.
Do I Need an Appointment for Urgent Care?
No appointment is necessary. The clinic accepts walk-in patients and same-day visits during regular business hours, Monday through Friday. Scheduling ahead is also an option if you prefer.
Does Urgent Care Accept Medicaid and Medicare in Jackson, TN?
Yes. The clinic accepts Tennessee Medicaid, TennCare, and United Healthcare Medicare plans. Self-pay patients are also welcome. Call our office or check the insurance page for details.
What Makes Volunteer Family Medicine Different from Other Urgent Care Clinics?
Unlike many stand-alone urgent care centers, Volunteer Family Medicine & Urgent Care offers both primary and urgent care. You can receive same-day care and transition into ongoing care easily.
Serving Jackson, TN and Madison County Communities
Residents across West Tennessee deserve fast, reliable care close to home. Volunteer Family Medicine & Urgent Care proudly serves patients throughout Jackson, TN, and Madison County, including North Jackson, East Jackson, Medina, and beyond. Whether you need urgent care services for a sudden illness, a weekend injury, or a work physical, our team is ready to help. Call (731) 300-7155 or walk in today.
